Resolving Workplace Conflicts: Employee Relations - Classism, Racism, Other Discrimination (PDF)

Discrimination in the workplace is toxic. It negatively impacts every aspect of an organization if it is allowed to persist and is costly in terms of claims and turnover. Because there are so many forms of discrimination and because it is so complex, it needs to be addressed on multiple levels using multiple solutions. The more options implemented, the more likely resolution is realized. When we stand up and actually take action to prevent discrimination, we communicate that we care enough to work through difficult situations and determine how to make things better to embrace diversity, enhance communication and teamwork and reduce stress.

With this tool you get the following:

•  The effects classism, racism and other forms of discrimination have on team members.
•  Considerations for why individuals discriminate.
•  Numerous solutions for addressing discrimination.
•  Ideas for negotiating/adjusting solutions.
•  Potential barriers and ways to overcome them to achieve resolution.
•  Implementation timeframe.
•  Follow-up review commitments.

Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.